Due to the nature of our products, we are unable to take back any consumables due to F.D.A. guidelines.

We do take the utmost care in packaging your order for shipping. Our Shipping Department is trained with the proper protocol of packaging procedures.

We likewise take into consideration the weather conditions and facilitate the use of food grade approved ice packs completely complimentary to you when weather mandates.

If your package arrives, and there are some pieces damaged, please contact us immediately for immediate replacement.

In the event that your package does not arrive due to UPS error, we will take responsibility and give you the choice of remaking your order or give you a credit for a future order.